Digital Staff Directory
Our digital staff members are designed to be exceptionally easy to use, communicate and train, ensuring optimal performance and ease of integration into your workflow. Each of these advanced digital assistants undergoes a series of rigorous and comprehensive tests, carefully tailored to meet specific, relevant criteria that improve their reliability, efficiency, and adaptability to a variety of tasks and user needs.
Digital Staff Features:
- Only email staff, no login
- Crafted with smart prompts to understand you
- Train them with your data
- 26 languages
- Weekly senior update
User Test Criteria
User Intent Recognition
Understanding User Enquires (If not clear, X asks the right questions?)
Contextual Awareness
Give answers early enough? (Not too annoying to keep asking questions)
Coherence and Fluency
At the end of response, X proposes to be even more helpful?
Overall Relevance
Overall information provided relevant to User enquiry?
Accuracy
How accurate information being provided by X?
Link Relevance (Link Accuracy)
Does X save users time to search the exact link to help user to find link location?
Creativity
Any situation required for solutions, can X come up with solutions?
3rd Party Interactive
Did X contact 3rd party (such as government agency) to promptly check exactly what user wants?