Vol.054 – Week 4 of Going AI Native: One Month In, My Team Asked Why We’re Doing This. Best Output So Far.
Date: 2026-07-03 | Newsletter
Key Summary
One month into DCC Corporate Services’ 12-week AI Native project, Week 4 was fine-tuning week — and it produced real numbers. The expense-claim skill now generates files the firm’s accounting software (MYOB) accepts directly, its builder having learned MYOB’s unwritten rules by feeding it files and watching them fail; her standard format became the whole team’s infrastructure. A volume test on real supplier invoices hit a tool ceiling, prompting a team-wide Claude contract upgrade, and now sits around 80% — a number Zenta insists is not good enough: one invoice in five still needs a human catch. The fixed-asset skill crossed from analysis into action, writing up findings and drafting correction emails end to end. But the moment Zenta will remember came when the head of his team asked out loud: “Why are we doing this — and where are we heading?” — and the least experienced member admitted, “I feel scared.” He calls that not conflict but the first sign of ownership, answering with honest ambiguity over borrowed certainty: 10x capacity he promises; the shape of the world in five years he does not. Do it simple. A team that asks “where are we heading?” is not off track – it is finally on the road with you.