Date: 2026-06-18 | Newsletter Key Summary In Vol.046, Zenta pushes back on a new label. Glean’s Work AI Institute — with researchers from Notre Dame, Stanford and Berkeley — surveyed 6,000 office workers and coined “botsitting”: the invisible labour of…
Date: 2026-06-16 | Newsletter Key Summary In Vol.045, Zenta reads Salesforce’s $3.6 billion acquisition of Fin — the AI customer-service agent formerly known as Intercom — in the same week it trimmed its in-house Agentforce team, and refuses the easy…
Date: 2026-06-15 | Newsletter Key Summary In Vol.044, Zenta responds to Visa plugging its payment network into ChatGPT — agents can now complete purchases at any merchant that takes Visa, with Mastercard reportedly close behind. Where the reflex online was…
Date: 2026-06-12 | Newsletter Key Summary In Vol.043, Zenta opens a new weekly strand of his AI Adoption Series — “Project AI Native,” the live, week-by-week story of one Singapore SME becoming AI Native. The business on the line is…
Date: 2026-06-09 | Newsletter Key Summary In Vol.042, Zenta dismantles the most common mistake he sees managers make with AI: setting “usage” itself as the goal. He opens with a 2005 thought experiment — no one ever ordered a team…
Date: 2026-06-08 | Newsletter Key Summary This week the question of what a stock index is actually for landed on every Singapore investor’s monthly S&P 500 habit. Ahead of SpaceX’s record ~US$1.8 trillion IPO on June 12 — with OpenAI…
Date: 2026-06-05 | Newsletter Key Summary After moving his website from Elementor to Blocksy on an AI’s recommendation, Zenta uses the switch to make a wider point: AI now sits in the chain of more and more business decisions —…
Date: 2026-06-04 | Newsletter Key Summary Meta has launched a Business Agent inside WhatsApp, Instagram, and Messenger that books appointments, qualifies leads, and “closes sales” — free to start, wired into Shopify, Zendesk, and Shopee. Zenta says this matters in…
Date: 2026-06-03 | Newsletter Key Summary A new digital staff member joined the team, and Zenta caught himself babysitting her — designing tasks, prompting, verifying, redoing — for work he could have done himself in twenty minutes. That, he says,…
Date: 2026-06-02 | Newsletter Key Summary This week’s LinkedIn loop — AI is replacing people, AI is shockingly expensive, AI may cost more than the humans it replaces — feels new and scary, but Zenta says it isn’t new; it’s…
